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OUTREACH WORKER

(0.57 FTE, 0.71 FTE, 0.86 FTE)

The position is responsible for the following:

  • Provide low threshold street outreach, in-reach & community outreach to marginalized community members living with or at risk of acquiring HIV/HCV/STBBI. The low-threshold approach aims to reach more persons affected by their substance use earlier and to remain in contact in order to prevent health damage while not requesting abstinence.  Community outreach is inclusive of providing services within known centres where individuals gather or reside, i.e. Place Balmoral
  • Provide brief counselling, referrals and harm reduction teachings as appropriate.

 

The successful candidate:

  • Post-secondary education in Social Work, Social Services, Addiction, or other related fields/experience.
  • Minimum three years’ experience working with members of substance using communities.
  • Physically able to handle the rigors of outdoor programming.
  • Strong ability to collect data and transpose to appropriate data collecting tool.
  • Awareness of and sensitivity when working with diverse Indigenous cultures, perspectives, and ways of knowing.
  • Experience working with volunteers and/or peers.
  • Demonstrated knowledge of Indigenous communities and organizations an asset.
  • Understanding the effects of intergenerational trauma on Indigenous persons an asset.
  • Valid driver’s license, with clean driver’s abstract and good driving record.
  • Must work evenings and weekends.
  • Demonstrated experience providing support services.
  • Demonstrated experience working with issues of addiction, and sexuality.
  • Work with diverse populations and backgrounds in a non-judgmental approach.
  • Experience working in a non-profit community-based organization.
  • Ability to function well under pressure.
  • Applicants from Indigenous communities or those with lived experience with substance use are considered an asset.

 

Bilingual (French/English) candidates or those of Indigenous descent will be given priority consideration for this position if found qualified.

Competitive salary and benefits, including staff development budget

The full job description is located below. Interested applicants are asked to submit a resume with a cover letter by the closing date of Sunday, March 14, 2021, to the attention of the Manager of Programs and Services @ heidie@reseauaccessnetwork.com

Réseau ACCESS Network provides equal opportunity employment and encourages applications from all qualified persons.  Réseau ACCESS Network is committed to the Meaningful Involvement of People Living with HIV and/or Hepatitis C and these are strongly encouraged to apply for this position. 

We regret that only those candidates selected for an interview may be contacted. No phone calls please.

JOB TITLE                    OUTREACH WORKER (0.57 FTE, 0.71 FTE, 0.86 FTE)

 

REPORT AND ACCOUNTABLE TO:      Manager of Programs and Services 

POSITION PURPOSE:

  1. Provide low threshold street outreach, in-reach & community outreach to marginalized community members living with or at risk of acquiring HIV/HCV/STBBI. The low-threshold approach aims to reach more persons affected by their substance use earlier and to remain in contact in order to prevent health damage while not requesting abstinence.  Community outreach is inclusive of providing services within known centres where individuals gather or reside, i.e. Place Balmoral
  2. Provide brief counselling, referrals and harm reduction teachings as appropriate.

 

POSITION RESPONSIBILITIES:

 Outreach and In-reach Services       

 Street Outreach is provided Sunday through Saturday, duration and time of shifts vary pending season and need for service.  Traditionally these include evening shifts during the week, with afternoon shifts over the course of the weekend.  In-reach services are provided within the office space where individuals access harm reduction materials along with education and support within the office space itself.  These services are usually brief in nature. 

 In collaboration with the Agency’s Outreach Service Providers and workers from other Community Street Outreach programs when available and as appropriate, coordinate outreach activities targeting those at risk of HIV/HCV transmission through injection/needle and other means of drug use.

  1. Conduct outreach to people who use and are at risk for HIV and HCV acquisition and opioid overdose, drugs in locations where people congregate and/or access other services.
  2. Distribute harm reduction (safer injection, safer inhalation, and naloxone) supplies to reduce risk for opioid overdose and HIV and HCV transmission.
  3. Where appropriate, deliver brief counseling (crisis intervention / just listening), Indigenous traditional services, and harm reduction teaching, including training people to administer to naloxone, to reduce risk of opioid overdose and HIV and HCV transmission.
  4. Provide referrals to other community, social and health care services, including mental health, addictions, primary care, and HIV and HCV care and testing.
  5. Provide practical support to assist with scheduling and transportation to appointments, assistance with identification and access to other social services.
  6. Promote the inclusion of peers (people with lived/living experience of drug use) within local harm reduction outreach programs (i.e. recruit, train, supervise and support peers in their roles).
  7. Advise Manager of Programs and Services of changes in programming.
  8. In collaboration with the Agency’s Outreach Service Providers, distribute harm reduction materials / condoms / paraphernalia as needed.
  9. Work with community trained volunteers/students/peers in the provision of Street Outreach and In-reach services.

Community Outreach

 Meet with priority population members accessing services delivered by other community partner services, to provide education/support and referrals to services offered by Réseau ACCESS Network. 

 Working collaboratively with community partners, create opportunities to meet with potential/existing clients within their sites to establish/maintain contact.

  1. In collaboration with other Réseau ACCESS Network Outreach Workers coordinate scheduling to best meet needs of community partners and those we serve.
  2. Provide referrals and supports to those who use substances to bridge individuals to HIV/HCV/STBBI testing, treatment and support services as appropriate.
  3. Provide ongoing risk/harm reduction information/education/materials to those at risk of HIV/HCV transmission through injection/needle use.

 Outreach Services Training

 Assist with supervision/mentoring of trained and approved Community Outreach Workers (Peers), placement students, and volunteers working within the Street Outreach/In-reach Program.

Administration

 Maintain client records and database including contact information, activities and client service history when appropriate (in-reach versus outreach services).

  1. Ensure that files are secure, confidential and have all necessary backups.
  2. Ensure that all necessary reports are completed and submitted to the appropriate sources meeting set deadlines.
  3. Recommend program changes to the Manager of Programs and Services as appropriate.
  4. Assist and implement with the evaluation of all program activities.
  5. Assist in the development and implementation of policies and procedures set out by the Board of Directors of Réseau ACCESS Network.
  6. Assist with the regular upkeep of Réseau ACCESS Network offices.
  7. Participate as a team member in all team functions – program planning, team meetings, inter-team meetings, and case conferences.
  8. Provide input to organizational reviews.
  9. In consultation with the Manager of Programs and Services arrange for knowledge transfer to staff and contribute to the overall day to day running of the agency.

RESPONSIBILITIES TO:            Manager of Programs and Services 

  1. Compile and submit activity reports and pertinent statistics as requested by the Manager of Programs and Services/Executive Director and/or funders.
  2. Meet regularly with the Manager of Programs and Services to keep them fully informed on program developments, problems, successes and activities.

Other:

  1. Maintain and develop professional competence and learning.
  2. Perform other related duties as assigned by the Manager of Programs and Services.

 

Position Responsibilities are based on a twenty/thirty-hour week, with a substantial portion of these providing direct street outreach and/or in-reach services.

Qualifications

  • Post-secondary education in Social Work, Social Services, Addiction, or other related fields/experience.
  • Minimum three years’ experience working with members of substance using communities.
  • Physically able to handle the rigors of outdoor programming.
  • Strong ability to collect data and transpose to appropriate data collecting tool.
  • Awareness of and sensitivity when working with diverse Indigenous cultures, perspectives, and ways of knowing.
  • Experience working with volunteers and/or peers.
  • Demonstrated knowledge of Indigenous communities and organizations an asset.
  • Understanding the effects of intergenerational trauma on Indigenous persons an asset.
  • Valid driver’s license, with clean driver’s abstract and good driving record.
  • Must work evenings and weekends.
  • Demonstrated experience providing support services.
  • Demonstrated experience working with issues of addiction, and sexuality.
  • Work with diverse populations and backgrounds in a non-judgmental approach.
  • Experience working in a non-profit community-based organization.
  • Ability to function well under pressure.
  • Applicants from Indigenous communities or those with lived experience with substance use are considered an asset.

Skills

  • Strong interviewing and assessment skills.
  • Excellent oral and written communication skills.
  • Self-directed and able to take initiative.
  • Good organizational and administrative skills.
  • Ability to work as a team member.
  • Ability to speak openly and frankly about sexuality in a supportive, non-judgmental manner.

Accountability

  • The Outreach Worker is responsible to the Manager of Programs and Services.

Working Conditions

  • Physical requirements include the dexterity to reach, stand, squat, twist, lift light loads, and the ability to do sedentary work.
  • Outreach component includes working with inclement weather and carrying moderately heavy supplies in a back pack.
  • Must work evenings and weekends.
  • Must be able to work in a variety of settings.
  • 20-30-hour week (depending on contract), overtime compensated by time off in lieu.
  • Valid driver’s license, with clean driver’s abstract and good driving record an asset.

Created:           October 2017

Revised:           March 2021

LIENS – HIV | HEP C – LINKS

website ASO411

phone 1.705.688.0500 (local)

phone 1.800.465.2437 (toll-free)

 

website  CATIE – Hepatitis C & HIV Info

phone 1.800.263.1638

 

website  Canadian AIDS Society

phone 1.800.668.2437

 

website  Canadian HIV/AIDS Legal Network

phone  416.595.1666

 

website  Community Drug Strategy

 

website  ConnexOntario

phone  Drug & Alcohol 1.800.565.8603 

phone  Mental Health 1.866.531.2600

 

website  Gay Men’s Sexual Health Alliance

phone  1.800.839.0369

 

website  HALCO - HIV & AIDS Legal Clinic ON

phone  1-888-705-8889

 

website  LGBT Youth Hotline

phone  1.800.268.YOUTH

 

website  Ontario AIDS Network

phone  1.800.839.0369

 

website Ontario HIV Treatment Network

phone  1.877.743.6486

 

website SWANS

 

website  WHAI

 

website  World Hepatitis Alliance

 

 

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