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OUTREACH WORKER 0.86 FTE (2 positions)
Seeking two (2) Outreach Workers (0.86 fte – 30 hours per week each)
The position is responsible for the following:
1. Provides low threshold “Street Outreach” and “Community Outreach” to marginalized community members living with or at risk of acquiring HIV/HCV/STBBIs.
2. Provides brief counselling, referrals, access to harm reduction materials and teachings as appropriate.
3. Facilitates community development specific to the needs of targeted population – those who use substances.
4. Successful candidates will work evenings – Wednesdays to and including Sundays with Mondays and Tuesdays off (post orientation period).
The successful candidate:
1. Education and work experience within Social Work, Social Services, Addiction, or other related fields.
2. Physically able to handle the rigors of outdoor programming.
3. Strong ability to collect data and transpose to appropriate data collecting tool.
4. Demonstrated knowledge of Indigenous communities and organizations an asset.
5. Understanding of the effects of intergenerational trauma on Indigenous persons an asset.
6. Valid driver’s license, with clean driver’s abstract and good driving record.
Competitive salary and benefits
The full job description is located on the Réseau ACCESS Network Website at www.reseauaccessnetwork.com. Interested applicants are asked to submit a resume with a cover letter by the closing date of Friday, November 24th, 2017, to the attention of the Executive Director at firstname.lastname@example.org
Pursuant to the ‘Greater and More Meaningful Involvement of People living with Hepatitis C and/or HIV principles, people living with Hepatitis C and/or HIV are encouraged to apply. We regret that only those candidates selected for an interview may be contacted. No phone calls please.
627.00 (b) JOB TITLE OUTREACH WORKER 0.86 FTE
REPORT AND ACCOUNTABLE TO: Executive Director
1. Provide low threshold street outreach & community outreach to marginalized community members living with or at risk of acquiring HIV/HCV/STBBI. The low-threshold approach aims to reach more persons affected by their substance use earlier and to remain in contact in order to prevent health damage while not requesting abstinence.
2. Provide brief counselling, referrals and harm reduction teachings as appropriate.
2. Facilitate community development specific to the needs of those who use substances including those from Indigenous communities. Community development strengthens the connections and relationships between individuals and with organizations resulting in an increased capacity within communities to work towards common goals – to make communities vibrant and healthy.
RESPONSIBILITIES TO: The Executive Director
Street Outreach Services
Street Outreach is provided Sunday through Saturday, with eleven (11) shifts within a given week for a total of 38 hours per week. The Outreach Worker is responsible for working a minimum of 20.50 hours of street outreach per week with a maximum of 9.50 hours within the office.
1. In collaboration with the Agency’s Outreach Service Providers and workers from other Community Street Outreach programs, coordinate outreach activities targeting those at risk of HIV/HCV transmission through injection/needle and other means of drug use.
2. Conduct outreach to people who use and are at risk for HIV and HCV acquisition and opioid overdose, drugs in locations where people congregate and/or access other services.
3. Distribute harm reduction (safer injection, safer inhalation, and naloxone) supplies to reduce risk for opioid overdose and HIV and HCV transmission.
4. Where appropriate, deliver brief counseling (crisis intervention / just listening), Indigenous traditional services, and harm reduction teaching, including training people to administer to naloxone, to reduce risk of opioid overdose and HIV and HCV transmission.
5. Provide referrals to other community, social and health care services, including mental health, addictions, primary care, and HIV and HCV care and testing.
6. Provide practical support to assist with scheduling and transportation to appointments, assistance with identification and access to other social services.
7. Promote the inclusion of peers (people with current or former lived experience of drug use) within local harm reduction outreach programs (i.e. recruit, train, supervise and support peers in their roles).
8. Advise Executive Director of changes in programming.
9. In collaboration with the Agency’s Outreach Service Providers, order supplies from approved sources, and distribute harm reduction materials / condoms / paraphernalia as needed.
10. Act as a replacement for other Agency Outreach Coordinators during holidays, etc., when necessary.
11. Work with community trained volunteers/students/peers in the provision of Street Outreach services.
Meet with priority population members accessing services delivered by other community partner services, to provide education/support and referrals to services offered by Réseau ACCESS Network.
1. Working collaboratively with community partners, create opportunities to meet with potential/existing clients within their sites to establish/maintain contact.
2. In collaboration with other Réseau ACCESS Network Outreach Coordinators coordinate scheduling to best meet needs of community partners and those we serve.
3. Provide referrals and supports to those who use substances to bridge individuals to HIV/HCV/STBBI testing, treatment and support services as appropriate.
4. Provide ongoing risk/harm reduction information/education/materials to those at risk of HIV/HCV transmission through injection/needle use.
Outreach Services Training
1. By working collaboratively with the Agency’s Outreach Coordinators, assist with supervision/mentoring of trained and approved placement students, volunteers and peers working within the Street Outreach Program.
1. Maintain client records and database including contact information, activities and client service history when appropriate (in-office services versus outreach services).
2. Ensure that files are secure, confidential and have all necessary backups.
3. Ensure that all necessary reports are completed and submitted to the appropriate sources meeting set deadlines.
4. Recommend program changes to the Executive Director as appropriate.
5. Assist and implement with the evaluation of all program activities.
6. Assist in the development and implementation of policies and procedures set out by the Board of Directors of Réseau ACCESS Network.
7. Assist with the regular upkeep of Réseau ACCESS Network offices.
8. Participate as a team member in all team functions – program planning, team meetings, inter-team meetings, and case conferences.
9. Provide input to organizational reviews.
10. In consultation with the Executive Director arrange for knowledge transfer to staff and contribute to the overall day to day running of the agency.
Responsibilities to: Executive Director
1. Compile and submit activity reports and pertinent statistics as requested by the Executive Director and/or funders.
2. Meet regularly with the Executive Director to keep them fully informed on program developments, problems, successes and activities.
1. Maintain and develop professional competence and learning.
2. Perform other related duties as assigned by the Executive Director.
Position Responsibilities are based on a thirty hour week, with a substantial portion of these providing direct street and community outreach services.
• Post-secondary education in Social Work, Social Services, Addiction, or other related fields.
• Minimum three years’ experience working with members of substance using communities.
• Physically able to handle the rigors of outdoor programming.
• Strong ability to collect data and transpose to appropriate data collecting tool.
• Awareness of and sensitivity when working with diverse Indigenous cultures, perspectives, and ways of knowing.
• Experience working with volunteers and/or peers.
• Demonstrated knowledge of Indigenous communities and organizations an asset.
• Understanding the effects of intergenerational trauma on Indigenous persons an asset.
• Valid driver’s license, with clean driver’s abstract and good driving record.
• Must work evenings and weekends.
• Demonstrated experience providing support services.
• Demonstrated experience working with issues of addiction, and sexuality.
• Work with diverse populations and backgrounds in a non-judgmental approach.
• Experience working in a non-profit community based organization.
• Ability to function well under pressure.
• Applicants from Indigenous communities or those with lived experience with addictions are considered an asset.
• Strong interviewing and assessment skills.
• Excellent oral and written communication skills.
• Self-directed and able to take initiative.
• Good organizational and administrative skills.
• Ability to work as a team member.
• Ability to speak openly and frankly about sexuality in a supportive, non-judgmental manner.
• The Outreach Worker is responsible to the Executive Director.
• Physical requirements include the dexterity to reach, stand, squat, twist, lift light loads, and the ability to do sedentary work.
• Outreach component includes working with inclement weather and carrying moderately heavy supplies in a back pack.
• Must work evenings and weekends.
• Must be able to work in a variety of settings.
• 30 hour work week, overtime compensated by time off in lieu.
• Valid driver’s license, with clean driver’s abstract and good driving record an asset.